Illustrative case study

A fictional business. The figures are a modelled scenario, not a client result.

SEO case study  ·  Content Engine

Quellmark

E-signature & contract workflow SaaS · Amsterdam

How a mid-size e-signature tool became the source AI search quotes on digital signing law

112AI Overview citationsin 10 months · Amsterdam, Europe
Plate I — citations, month by month, folded across the crease.

I  ·  The challenge

A blank page where the answer should be

Generic signing guides from larger rivals dominated both classic results and AI answers, leaving Quellmark absent from evaluation-stage searches.

Buyers comparing signing tools do not search for a brand — they ask whether a signature will hold up: in Dutch employment law, in a Belgian lease, under eIDAS. Those questions were answered by two far larger rivals with broad, global guides, and AI answers repeated them. Quellmark had the deeper product for European legal teams, but nothing on the open web said so in a way a crawler or an answer engine could quote.

Sources cited in AI answers · 120 tracked prompts · month 0
  • Large rival A41%
  • Large rival B27%
  • Government & legal portals18%
  • Encyclopedias & forums9%
  • Everyone else5%
  • Quellmark0%

II  ·  Diagnosis

Reading the blot: seven findings

  1. 01 · Content

    Fourteen near-identical “how to sign a PDF” posts

    Cannibalising each other for the same five queries; none answered the legal question evaluators actually ask.

  2. 02 · Entity

    No machine-readable identity

    No Organization, SoftwareApplication or sameAs markup; AI systems could not tie the brand to eIDAS expertise.

  3. 03 · Templates

    Templates locked behind sign-up

    62 contract templates lived in the app only — invisible to crawlers, so rivals’ thinner versions ranked instead.

  4. 04 · Authority

    Legal claims without sources

    Statements about binding signatures cited no regulation, article or case — the opposite of what answer engines quote.

  5. 05 · Technical

    Broken nl/en hreflang pairs

    Dutch and English guides pointed at each other inconsistently; 31% of NL pages were served to EN searchers.

  6. 06 · Technical

    Template previews rendered client-side

    Preview text appeared only after JavaScript ran, delaying indexing of the few public pages by weeks.

  7. 07 · Expertise

    No named reviewers

    Pages carried no reviewer, date or jurisdiction note, so freshness and trust signals were absent.

  8. The pattern: real expertise, written in ink no machine could read.

III  ·  The strategy

Four strokes of the same pen

Built on our Content Engine plan: publish the definitive, sourced answer to every evaluation-stage question, and make it impossible to misattribute.

Stroke 1

AI Overviews

Every legal page opens with a 45–60 word answer that names the regulation, the signature level and the jurisdiction — the exact shape an AI answer lifts. Sources are linked inline to EUR-Lex and national registers.

Stroke 2

Topic clusters

One pillar on EU signing law, with country hubs (NL, BE, DE, FR, ES) and use-case spokes — HR, real estate, procurement. Fourteen thin posts were merged into four canonical guides.

Stroke 3

Template library

The 62 in-app templates were rebuilt as public, server-rendered pages with clause notes, a jurisdiction badge and a one-click ‘sign this template’ trial path.

Stroke 4

Entity optimisation

Organization, SoftwareApplication and Legislation markup, consistent sameAs profiles, a named legal reviewer on every guide, and a glossary that defines each eIDAS term once.

IV  ·  10 months

Drop by drop, along the fold

  1. Month 1

    Ink on the nib

    Crawl, query log and AI-answer audit across 120 evaluation prompts in four languages.

  2. Month 2

    Consolidation

    Fourteen overlapping posts merged into four canonical guides; redirects and hreflang repaired.

  3. Month 3

    Entity layer

    Structured data, reviewer profiles and the eIDAS glossary shipped site-wide.

  4. Month 4

    First templates

    Twenty high-intent templates (NDA, employment, lease) released as public pages.

  5. Month 5

    Pillar live

    EU signing-law pillar and the Netherlands hub published with answer-first summaries.

  6. Month 6

    Country hubs

    Belgium, Germany, France and Spain hubs, each reviewed by a local practitioner.

  7. Month 7

    Library complete

    All 62 templates public; ‘sign this template’ trial path A/B-tested.

  8. Month 8

    Use-case spokes

    HR, real estate and procurement spokes link templates to the law that governs them.

  9. Month 9

    Refresh cycle

    Answers re-tested against AI Overviews; twelve summaries tightened, sources updated.

  10. Month 10

    The signature

    Quellmark is the most-cited source on Dutch e-signature law in the tracked set.

V  ·  Results

What the blot revealed

  • 112

    AI Overview citations

  • +76%

    Organic trials

  • +300%

    Template page sessions

  • +184

    Non-brand top-3 keywords

Modelled scenario for a fictional business — not a client result. Rankings and traffic are never guaranteed; see our Terms.

citations, cumulative

112in month 10 of 10 · from 0 to 112

Each row of ink is one month; the width is the value, mirrored across the fold.

Before and after, on the page that matters

Month 0
is an electronic signature legally binding in the netherlands

AI Overview

Electronic signatures are generally accepted in many countries. Requirements vary…

  • [1] Large rival A — e-signature guide
  • [2] Large rival B — signing basics

Organic: #14 · Quellmark blog post

Month 10
is an electronic signature legally binding in the netherlands

AI Overview

Yes. Under the EU eIDAS Regulation, an electronic signature cannot be denied legal effect; a qualified signature equals a handwritten one…

  • [1] Quellmark — Dutch e-signature law, explained
  • [2] Government portal — eIDAS overview

Organic: #1 · Quellmark NL law hub

Keyword ledger

Modelled positions before and after for tracked evaluation-stage queries
QueryBeforeAfterCited in AI Overview
is an electronic signature legally binding in the netherlands#31#1Yes
qualified vs advanced electronic signature#48#2Yes
eidas signature levels explained—#1Yes
nda template netherlands—#2—
employment contract template dutch english—#3—
can you e-sign a rental agreement in belgium—#1Yes
e-signature tool for mid-size companies#22#3Yes
digitale handtekening rechtsgeldig#17#2Yes
how to sign a pdf legally in the eu#14#3Yes

“—” before means the page did not exist or did not rank in the top 100.

Modelled scenario for a fictional business — not a client result. Rankings and traffic are never guaranteed; see our Terms.

Get a plan like this

A content engine that writes the answer your buyers — and the machines they ask — will quote.

Signed  for Quellmark, Amsterdam

← All case studies