Illustrative case study

A fictional business. The figures are a modelled scenario, not a client result.

← Case studiesLocal SEO · 9 months · Middle East & Africa

Oudline Women's Health

Women's health clinic · Dubai

A bilingual women's clinic that now leads Dubai's map pack in Arabic and English

+188%

new-patient appointments from search

عيادة أودلاين لصحة المرأة

عيادة نسائية · دبي

عيادة نسائية ثنائية اللغة تتصدر الآن نتائج الخرائط في دبي بالعربية والإنجليزية

Arabic keywords top 3
0 → 41
Map-pack visibility
26% → 73%
GBP calls
+204%
Bilingual pages live
112

Chapter 01

The challenge

الفصل ٠١

التحدي

English-only pages and a single generic listing ignored the Arabic-speaking patients who made up half the clinic's market.

Oudline Women's Health sees women from across Dubai for gynaecology, pregnancy care, fertility and menopause. About half of its patients prefer to book in Arabic. Online, the clinic existed in one language only.

When an Emirati mother-to-be searched متابعة الحمل جميرا, Google had nothing in Arabic to show from the clinic, so it showed competitors. The single listing, filed as a generic medical clinic, was missing from the map pack for most of the city.

← English searchesعمليات البحث بالعربية →
  • Gynaecologistطبيبة نسائية
    4,400
    3,900
  • Pregnancy careمتابعة الحمل
    2,900
    3,300
  • Fertilityعلاج تأخر الإنجاب
    2,400
    2,700
  • PCOSتكيس المبايض
    1,900
    2,200
  • Breast screeningفحص الثدي
    1,300
    1,100
  • Menopauseسن اليأس
    880
    720
Modelled monthly searches in Dubai. Arabic demand was roughly equal to English, and the site had no pages written for it.

Chapter 02

What the audit found

الفصل ٠٢

التشخيص

Technical

تقني
  • No hreflang and no Arabic URLs

    One English URL per service; Arabic queries landed on the English homepage.

  • Arabic only as a scanned PDF

    The clinic's Arabic brochure was the only Arabic text Google could find, and it could not be read.

  • No lang / dir attributes

    Templates had no right-to-left support, so even pasted Arabic rendered back to front.

  • Doctors invisible to schema

    No Physician or MedicalClinic markup; credentials and specialties lived in images.

Local

محلي
  • One generic listing

    A single profile in 'Medical clinic', not 'Obstetrician-gynaecologist', with no Arabic name.

  • Mixed-up name, address and phone

    Directories split between Jumeirah and Umm Suqeim addresses and two phone numbers.

  • Arabic reviews left unanswered

    38% of reviews were in Arabic; none had a reply.

  • No practitioner profiles

    Four doctors, no individual listings, so searches for a female doctor surfaced competitors.

Content

المحتوى
  • Six services, one page

    Pregnancy, fertility, PCOS and menopause care shared a single bulleted list.

  • No neighbourhood relevance

    Nothing tied the clinic to Al Barsha, Dubai Marina, Mirdif or Deira, where patients travel from.

  • Translation, not localisation

    Draft Arabic copy was literal; patients search in Gulf phrasing the drafts never used.

  • No reviewed medical content

    Pages had no named reviewer or review date, which matters for health topics.

Chapter 03

The strategy: build every page twice

الفصل ٠٣

الاستراتيجية

Built on our Local plan. The idea was simple: the Arabic site is not a translation of the English one. They are two halves of one screen, built to the same standard and linked so Google always shows each patient the right one.

01Arabic-English hreflang

ربط العربية بالإنجليزية

Every page was built as a pair: /en/ and /ar/ URLs that reference each other with hreflang, an x-default, self-canonicals and real right-to-left templates. Arabic copy was written by Gulf Arabic medical writers, not machine-translated.

<link rel="alternate" hreflang="en-AE" href="/en/pregnancy-care/jumeirah" />
<link rel="alternate" hreflang="ar-AE" href="/ar/متابعة-الحمل/جميرا" />
<link rel="alternate" hreflang="x-default" href="/en/pregnancy-care/jumeirah" />

02Google Business Profile

ملف النشاط التجاري

The single listing was rebuilt with the primary category Obstetrician-gynaecologist, an Arabic name and description, a cleaned-up address and phone everywhere, and a weekly bilingual post. Every Arabic review now gets a reply in Arabic within 48 hours.

03Physician schema

مخطط الطبيب

Four Physician entities with medicalSpecialty, languages spoken and credentials, connected to a MedicalClinic node. Each doctor reviews and signs off the pages in her specialty, with a visible review date.

{ "@type": "Physician", "name": "Dr. L. Haddad",
  "medicalSpecialty": "Obstetric",
  "knowsLanguage": ["ar", "en"],
  "worksFor": { "@id": "#oudline-clinic" } }

04Local landing pages

صفحات محلية

8 services × 7 neighbourhoods = 56 topics, each written in English and Arabic: 112 pages. Each one covers travel time, parking, women-only waiting areas and which doctor sees patients from that area. No copy-paste between areas.

Chapter 04

9 months, leaf by leaf

الفصل ٠٤

الجدول الزمني

  1. Month 1 · الشهر ١

    Audit & bilingual keyword map

    1,240 queries sorted into English, Arabic and mixed-script searches, then grouped into 56 page topics.

    8 pages live · map pack 29% · 0 Arabic top-3

  2. Month 2 · الشهر ٢

    RTL templates & hreflang

    Right-to-left templates shipped; the first 8 page pairs went live with hreflang.

    22 pages live · map pack 34% · 2 Arabic top-3

  3. Month 3 · الشهر ٣

    Listing rebuilt

    Category, Arabic name, citations cleaned up across 46 directories; review replies started.

    38 pages live · map pack 41% · 6 Arabic top-3

  4. Month 4 · الشهر ٤

    Physician schema

    Four doctor profiles with Physician markup; the first Arabic keywords reached the top 3.

    56 pages live · map pack 48% · 11 Arabic top-3

  5. Month 5 · الشهر ٥

    Neighbourhood pages, wave one

    Jumeirah, Al Barsha and Dubai Marina pairs live; the clinic started showing in the map pack for Arabic searches.

    72 pages live · map pack 55% · 17 Arabic top-3

  6. Month 6 · الشهر ٦

    Gulf-dialect rewrite

    Arabic copy rewritten around how patients actually search, for example متابعة الحمل over the formal wording.

    86 pages live · map pack 61% · 24 Arabic top-3

  7. Month 7 · الشهر ٧

    Neighbourhood pages, wave two

    Mirdif, Deira, Umm Suqeim and Business Bay; Arabic appointments overtook a third of the total.

    98 pages live · map pack 66% · 30 Arabic top-3

  8. Month 8 · الشهر ٨

    Reviews & Q&A

    Bilingual Q&A seeded on the listing; 210 new reviews, 44% of them in Arabic.

    106 pages live · map pack 70% · 36 Arabic top-3

  9. Month 9 · الشهر ٩

    Last pages & handover

    All 112 bilingual pages live; dashboards and a content calendar handed to the clinic team.

    112 pages live · map pack 73% · 41 Arabic top-3

Chapter 05 · The light through

Results

النتائج

+188%

new-patient appointments from search

Arabic searches went from 6 appointments a month to 66, and English grew alongside them as the stronger listing and doctor profiles lifted both languages.

New-patient appointments from search rose from 52 to 150 a month: English 46 to 84, Arabic 6 to 66.M0M1M2M3M4M5M6M7M8M9English · 46 → 84 / moالعربية · ٦ ← ٦٦
New-patient appointments booked from search per month, 52 at baseline to 150 in month 9. English grows upward, Arabic is mirrored below.
  • 0 → 41

    Arabic keywords top 3

  • 26% → 73%

    Map-pack visibility

  • +204%

    GBP calls

  • 112

    Bilingual pages live

Modelled scenario for a fictional business — not a client result. Rankings and traffic are never guaranteed; see our Terms.

Chapter 06

Through the search bar

الفصل ٠٦

في نتائج البحث

The map pack, before and after

A modelled view of the local results for the same need, searched in each language from Jumeirah.

طبيبة نسائية قريبة مني
  1. ١عيادة أودلاين لصحة المرأة٤.٨ ★ (٣٧٤) · طب النساء والولادة · جميرا
  2. ٢مركز بالم كريسنت الطبي٤.٦ ★ (٨٤٠) · مركز طبي · جميرا
  3. ٣عيادة الصفا للعائلة٤.٤ ★ (٢٩٧) · عيادة عائلية · الصفا

Keyword rankings

A sample of the tracked terms. “—” means not in the top 100.

Modelled Google rankings before and after, by keyword
KeywordLangSearches / moMonth 0Month 9
طبيبة نسائية في دبيar2,900—1
gynaecologist dubai femaleen2,40091
متابعة الحمل جميراar880—1
pregnancy care jumeirahen720142
علاج تكيس المبايض دبيar1,300—2
pcos specialist dubaien1,000183
عيادة نسائية البرشاءar590—1
women's clinic al barshaen480112
فحص الثدي دبي ماريناar390—3
menopause clinic dubaien590234
طبيبة نساء وولادة مردفar320—2
fertility doctor deiraen390315

Modelled scenario for a fictional business — not a client result. Rankings and traffic are never guaranteed; see our Terms.

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