Founders searched in German, English and French, but Mattlihorn's profile and pages existed only in German.
Zurich’s start-up founders arrive from Lausanne, Lyon, London and Bangalore. They search the way they think: “accountant for startups Zurich”, “fiduciaire Zurich”, “Buchhaltung Startup Zürich”. Mattlihorn could serve all three in their own language, but Google only knew the German version, so for two thirds of those searches the firm simply did not exist.
The audit treated the business like a timetable: every place a founder might look for a fiduciary, and whether Mattlihorn was actually stopping there.